OUR LEADERSHIP

Joey Estella is a seasoned professional in the senior living industry known for his unwavering commitment to exceptional customer service and quality care. Focusing on creating positive experiences for residents and their families, Joey has built a career centered on enhancing the lives of seniors through compassionate leadership and operational excellence.

Joey is passionate about creating warm, compassionate environments where seniors feel valued, respected, and cared for. His approach to leadership reflects his belief that exceptional service and genuine human connection are at the heart of meaningful senior care.

As a Corporate Executive Director Specialist at LCB Senior Living, Joey prioritized resident satisfaction and quality of life across multiple communities in several states. He ensured smooth operations, compliance with regulatory standards, and a personalized approach to meeting residents’ needs. Joey’s dedication to customer service helped foster welcoming, supportive environments that residents and their families could trust.

Before his role at LCB Senior Living, Joey held executive positions at Charles E. Smith Life Communities and Brookdale Senior Living. In these roles, he consistently emphasized the importance of resident-centered care while mentoring teams to deliver service excellence. His leadership cultivated a culture of empathy, professionalism, and collaboration, resulting in strong employee retention and high resident satisfaction.

Joey’s accomplishments include eliminating the reliance on temporary staffing by developing highly trained, engaged teams who share his commitment to quality service. He has also championed leadership development within his teams, fostering a deep understanding of the critical role customer care plays in the senior living industry.